SupportPro: Parts and Repair

Technical Support

Our SupportPro technicians may be reached by calling (513) 753-6000. The vast majority of issues are quickly solved over the phone. In extreme cases, on-site support may be needed and one of our SupportPro technicians will be dispatched.

Replacement Parts

We stock replacement parts for all our standard conveyors for quick shipment. Please visit our Conveyor Configurator and enter your conveyor’s serial number to generate a list of replacement parts customized to your conveyor and request a quote. Alternatively, you may contact our SupportPro parts specialists at:

(513) 753-6000

Manual PDFs

Support Videos

AS40 Belt Change

AS40 Tracking

IS125 Belt Change

IS125 Tracking

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Conveyor Configurator

Register your conveyor on our Conveyor Configurator to qualify for our 10 year warranty and access a list of replacement parts for your conveyor.

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Quick Ship with Shorter Lead Times

Our Quick Shipping program allows us to make certain belts in-house so we can ship your conveyor with the industry’s shortest lead times.
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10 Year Warranty

Our products are developed and tested with long-term reliability in mind. That’s why we back all our conveyors with a 10 year warranty.
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SupportPro: Parts and Repair

Technical Support

Replacement Parts

Manual PDFs

AS40 Manual

AS40-CD Manual

AS40-Z Manual

CB80 Manual

Flextrac Series Manual

HC200 Conveyor Installation & Maintenance Manual

IS125 Manual

IS125-FT Manual

IS175-ID Manual

IS300 Maintenance Guide

URCap Installation & Operation