Job Opportunities | QC Conveyors

Customer Service/Office Assistant


Full Time | Cincinnati, Ohio

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Responsibilities

  • Answers incoming telephone calls, determining the purpose of the call and directs the call to appropriate personnel or department.
  • Takes and delivers phone messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers general questions about the company and provides callers with address, directions, and other information.
  • Operates personal computer and standard office equipment including photo copier, fax machine, multi-line phone, etc.
  • Receives sorts and distributes mail as needed.
  • Performs administrative support functions such as typing, filing and photocopying.
  • Process parts orders
  • Evaluate incoming PO’s, qualifying Terms and Conditions
  • Confirm price, discount and lead time for orders
  • Resolves issues with customers regarding scheduling and shipping
  • Answer customer inquiries regarding processed orders, expediting stock orders and late orders.
  • Other duties as assigned

Qualifications

  • High school diploma
  • Ability to take initiative and be resourceful
  • Ability to use phone and computer systems
  • Excellent oral and written communication skills
  • Strong listening/comprehension skills
  • Ability to stay composed and objective
  • Conversational, patient and confident, with a positive attitude

QC Conveyors is an Equal Opportunity Employer

We offer a competitive base compensation and a full benefits package including health, dental, vision, life and disability insurance and a 401(k) plan with company match.

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Working for Us

We provide a modern work environment with a work hard, play hard attitude.

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Location

QC Conveyors' headquarters is located east of Cincinnati and is easily accessible from the I-275 loop.

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Benefits

QC Conveyors offers medical & dental insurance, paid time off, 401k and more.

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